Shipping policy
SHIPPING TIMES
- Orders ship same day if placed before 12:00pm CST Monday-Friday
- Orders placed on Saturday and Sunday will ship on Monday
US Orders
- We offer Standard and Priority shipping options, all fulfilled via Fedex, UPS or USPS
International Orders
- We offer worldwide shipping with all international orders shipped via FedEx International Connect Plus®. Our shipping price includes prepaid duties and taxes.
SHIPMENT TRACKING
You can track your order with the tracking information provided in your shipment notification e-mail, which will include tracking info.
CHANGING SHIPPING ADDRESS
Shipping address changes are not guaranteed. Email hello@marieloulou.com ASAP for shipping changes.
For more detailed information, please visit our Terms and Conditions page.
Missing Packages
If in the event where your tracking hasn't updated or has an error, reach out to the carrier for the concern as it is out of our hands.